APIA Retail Design

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Building on a successful relationship with the APIA marketing team, Best Group were engaged by the workplace division of parent company Suncorp to undertake a retail design transformation project for the business unit in 2010. Collaborating with Anna Drummond Design, Best Group lead a team of consultants that transformed the physical brand engagement of the business and delivered a prototype branch in NSW that saw APIA change from a teller model, to a more collaborative, engaging business with its customers.

The initial prototype was subsequently implemented to three sites in NSW upon engagement of Renascent as the successful fit-out contractor. Best Group together with long standing partner Montlaur Project Services, managed the construction phases on behalf of Suncorp Business Services. So well received by management, staff and customers, best group are continuing the rollout of the design across the apia physical branch network nationwide.